Terms of Use

Last updated: November 9, 2026

Please read these Terms of Use (the "Terms") carefully. They are an agreement between you and Snowpex ("we", "us") governing your use of the AI Transcribe iOS application (listed on the App Store as Transcribe: Speech to Text, AI, the "App"). By downloading or using the App you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

Apple's standard Licensed Application End User License Agreement also applies to your use of the App. Where these Terms and Apple's agreement conflict, Apple's agreement controls to the extent of the conflict.

1. License

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and use the App on Apple devices that you own or control, as permitted by the App Store Terms of Service. You may not copy, modify, distribute, sell, rent, reverse engineer or attempt to extract the source code of the App, except where applicable law expressly permits.

2. What the App Does

The App records audio or imports audio and video files, sends the audio to a third-party speech-recognition service for transcription and summarization, and sends the summary to a third-party AI service to generate a title. Results are stored on your device. The App requires an internet connection to transcribe.

3. Subscriptions and Payment

3.1 Plans

Some features of the App require a paid subscription. We offer auto-renewing subscriptions billed weekly, monthly or yearly. Prices are shown in the App before you buy and may vary by country. We do not currently offer a free trial.

3.2 Billing and auto-renewal

Payment is charged to your Apple ID account at confirmation of purchase.
Your subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the current period ends, at the then-current price.
You can manage or cancel your subscription in iOS Settings → your name → Subscriptions. Cancelling stops future renewals; you keep access until the end of the period you have paid for.
Deleting the App does not cancel your subscription.

3.3 Refunds

Purchases are processed by Apple and are subject to Apple's refund policy. To request a refund, visit reportaproblem.apple.com. We cannot issue refunds directly.

3.4 Restoring purchases

If you reinstall the App or switch devices, use Restore Purchases in the App's settings while signed in with the same Apple ID used for the original purchase.

3.5 Price changes

We may change subscription prices. Apple will notify you in advance of any price increase and, where required, ask for your consent before it applies to you.

4. Your Content

You keep all rights to the recordings and files you create or import ("Your Content") and to the transcripts generated from them.
You grant us and our service providers the limited right to process Your Content solely to provide the transcription, summary and title features you request.
You are responsible for Your Content and for having the rights and permissions needed to record, upload and transcribe it.

5. Acceptable Use

You agree not to use the App to:

record or transcribe any person without consent where consent is required by law;
infringe the intellectual-property, privacy or publicity rights of others;
process content that is unlawful, harassing, defamatory or that depicts the sexual exploitation of minors;
interfere with or attempt to gain unauthorized access to the App, the services it relies on, or other users' devices;
resell or commercially redistribute the App or access to it.

Recording laws differ by country and state. In many jurisdictions all parties to a conversation must consent before it is recorded. You are solely responsible for complying with the laws that apply to you.

6. Accuracy of Transcripts and AI Output

Transcripts, summaries and titles are produced automatically by machine-learning systems. They may contain errors, omissions or misattributions, especially with poor audio, accents, background noise or technical vocabulary. The App is not a substitute for a certified human transcription and should not be relied upon for legal, medical, financial or safety-critical purposes without independent verification.

7. Third-Party Services

The App depends on third-party services, including Speechmatics (speech recognition), OpenAI (title generation), Apple (payments) and RevenueCat (subscription management). We are not responsible for the availability or conduct of these services. Features may change or become unavailable if a provider changes or discontinues its service.

8. Our Intellectual Property

The App, including its design, code, name and logo, is owned by Snowpex or its licensors and is protected by copyright, trademark and other laws. These Terms do not grant you any rights to our trademarks or branding.

9. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE OR THAT TRANSCRIPTS WILL BE ACCURATE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNOWPEX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS OR REVENUE, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE APP IN THE TWELVE MONTHS BEFORE THE CLAIM. Some jurisdictions do not allow these limitations, so they may not apply to you.

11. Termination

You may stop using the App at any time by deleting it (remember to cancel any subscription separately). We may suspend or terminate your access if you breach these Terms. Sections 4, 6, 8, 9, 10 and 13 survive termination.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date shows the current version. Changes take effect when posted; for existing users, material changes take effect 30 days after posting. Continued use after that date means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of Bangladesh, where Snowpex is based, without regard to conflict-of-law rules, except where the mandatory consumer-protection laws of your country of residence give you additional rights.

14. Contact

Questions about these Terms: support@snowpex.org

Snowpex · snowpex.org